We provide a wide range of convenient and secure payment options to enhance your women’s fashion shopping experience. The following credit cards are accepted: Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Additionally, we also support Apple Pay for your convenience. When you proceed to the checkout, simply input your card details, and your payment will be handled securely.
What to Do If Your Credit/Debit Card Payment Is Declined
Place Your Order Again
In case your payment is declined, you’ll need to place a new order. Regrettably, we cannot reinstate orders once a payment has been rejected.
Conduct These Checks
To avoid having your new order declined, we recommend that you perform the following checks:
- Card Details Accuracy: Verify that all the information on your card is correct, particularly the expiry date. An incorrect expiry date is a frequent cause of payment rejections.
- Security Code Entry: Make sure you enter the security code accurately. This is the three – digit number found on the back of your card.
- Card Issuer Decline: It’s possible that your card issuer has declined the payment. Since they don’t always inform us of the reason, it’s advisable to check with them directly or contact your bank for clarification.
- Alternative Payment Options: If you’ve verified all the above and the problem still exists, try using another card or a different payment method.
Next Steps
- 3D Secure Decline: If your payment was declined via 3D Secure, you must contact your bank for further details.
- Error Message Handling: If you encounter an error message during the payment process, please reach out to us as soon as possible. Provide as many details about the issue as you can, including the exact error message you received, and we’ll work to resolve it promptly.
Security and Privacy
Your security is our utmost priority. Our website utilizes advanced encryption technology to process your payment information securely. Moreover, we comply with PCI – DSS standards to ensure the protection of your data throughout your shopping journey.
We also take fraud prevention extremely seriously. All credit and debit cardholders are subject to validation and authorization by both our company and the card issuer. When making online card payments, depending on your bank issuer, you may be required to go through 3D Secure security measures. This could involve entering a password, receiving a security code via email or phone, or additional interactions such as fingerprint scanning or two – factor authentication, based on various authentication factors. For more information regarding these authentication processes, please consult your card – issuing bank.
Order Confirmation
Once your payment is successfully processed, you’ll receive an order confirmation email. If it doesn’t appear in your inbox, please check your spam or junk folder.
Contact Us
If you have any questions or concerns, feel free to get in touch with us.
- Address: NEI MENG GU ZI ZHI QU HU HE HAO TE SHI SAI HAN QU A LA TAN DA JIE JIN QIAO SHUANG CHUANG SHI FAN QU XING ZHI FU HUA YUAN SHANG WU BAN GONG QU RU ZHU GONG WEI HAO XNGW75
- Telephone: +86 17505924927
- Email:Â [email protected]
- Working Hours: Monday – Friday, 08:00 – 17:00 (UTC + 8)
On business days, we’ to you within 24 hours.
